When the hardware is finally completed, ready for the market and available, new questions and tasks quickly arise for many manufacturers, such as the following: What about storage and how can the distribution of products be organized in a cost effective manner? What happens in a warranty or repair situation? To decrease costly and ongoing service work for our customers, we offer you a wide range of services and service concepts.

Our post-production logistics services include the following:

  • Warehousing and warehouse management
  • Distribution/direct delivery of systems
  • RMA management
    • Manufacturer/customer warranty processing
    • Standard – In/Out-of-warranty; DOA
    • Advanced – Next Business Day pre-exchange (NBD)
    • Repair and refurbishing
    • Support and technical services

Do you have any questions or do you need additional information? If so, we will be happy to provide you with assistance.

Secerno Eads Swisscom Secunet Astaro