APLIGO GmbH in Karlsruhe becomes dedicated Service Center for SmoothWall Ltd., UK.
APLIGO GmbH, located in Karlsruhe/Germany, has been appointed the logistical hub and service-center for SmoothWall's hardware appliances in Europe. As part of its services, APLIGO handles the warehousing, assembly, logistics and technical services (warranties, RMA-management, NBD pre-exchange etc.) for the delivery of hardware to SmoothWall's customers and SmoothWall's sales channel in Europe.
"Our primary focus is software development, sales, and the related services required by our channel partners and our customers. When it comes to hardware, additional services, systems and processes are necessary; using APLIGOs as a service partner for this area allows us to meet customer expectations from day one without the investment in time, money and resources usually required." says George Lungley, Managing Director of SmoothWall.
"Our task is to ease our customers life and to take away the headaches when dealing with appliance (hardware) related services. Our customers appreciate that they do not have to re-invent the wheel and invest money in warehouse space, for developing the internal systems and processes and tying up internal resources. We are very proud to win SmoothWall as our customer for these services" says Marc Emminger, one of the Managing Directors of APLIGO GmbH.
Based in the United Kingdom, with offices in Leeds and Southampton, SmoothWall delivers network, web and email security solutions through a worldwide support network, with representation in the USA, Canada, the Caribbean, South America, South Africa, India, Malaysia, Australia, Germany and across Europe. With a user base spanning small business and non-profit organizations through schools and universities to major corporations, hundreds of thousands of networks rely upon SmoothWall protection.